Refund policy

Last updated: May 8, 2026

At Stamp Shirts, every graphic tee is printed on demand. Because each order is made especially for you, we do not accept returns or exchanges for buyer’s remorse, wrong size selection, or change of mind.

Returns

We only accept returns or replacements if the item arrives:

Damaged
Defective
Incorrect
Misprinted
With a clear production issue

If there is a problem with your order, please contact us within 7 days of delivery.

Non-Returnable Items

Because our products are custom printed on demand, we cannot accept returns for:

Wrong size ordered by the customer
Change of mind
Wrong color selected by the customer
Incorrect shipping address entered by the customer
Items that have been worn, washed, used, or damaged after delivery

Please check the product details, size chart, color, and shipping information carefully before placing your order.

Refunds

Refunds are only offered when an order has a confirmed issue, such as a damaged, defective, incorrect, or misprinted item.

Once your claim is reviewed and approved, we may offer one of the following solutions:

A replacement item
A refund to your original payment method
Store credit, if preferred

Refunds may take 5–10 business days to appear on your bank or card statement, depending on your payment provider.

Replacements

If your item arrives damaged, defective, incorrect, or misprinted, we may send a free replacement after reviewing the issue.

To request a replacement, please send:

Your order number
A clear photo of the item
A clear photo of the issue
A photo of the packaging, if the package arrived damaged

Wrong Size or Color

We cannot offer refunds or free replacements if the wrong size, color, or product was selected by the customer.

Please review the size chart and product options before checkout.

Order Cancellations

Orders may only be cancelled before production begins.

Because our products are printed on demand, once production has started, the order cannot be cancelled.

Contact us as soon as possible if you need to cancel an order.

Lost or Missing Orders

If your tracking shows the package was delivered but you did not receive it, please first check with:

Your local carrier
Neighbors
Building reception or front desk
Household members

If the package still cannot be found, contact us and we will help review the case.

Stamp Shirts is not responsible for packages marked as delivered by the carrier, but we will do our best to help.

How to Contact Us

For return, refund, or replacement requests, contact us through our website contact page.

Please include your order number and photos when reporting an issue.