Answers withoutthe guesswork.
Find clear answers about orders, shipping, sizing, tee options, returns, active offers, and caring for your graphic tees.
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Orders
Confirmation, changes, and support details.
How do I know my order was placed successfully?
After checkout, you should receive an order-confirmation email at the address used during purchase. Keep the email because it includes your order details.
Can I change my order after placing it?
Contact us as soon as possible with your order number. When production has not started, we will do our best to help. Changes may not be possible once production begins.
What should I include when contacting support?
Include your order number, the email used at checkout, and a clear explanation of the issue so we can help more efficiently.
Shipping & production
What happens before and after your order ships.
How long does production take?
Production usually takes 1–3 business days before shipping. During high-volume periods, it may take slightly longer.
How long does shipping take?
Delivery timing depends on your destination and the carrier. Available shipping estimates appear during checkout when supported.
Do you ship internationally?
Shipping availability depends on the destination and product coverage. Enter your address at checkout to see the available shipping options for your location.
Where can I track my order?
Use the Track Order page after your order ships. Carrier updates may need 24–48 hours to appear after a shipping label is created.
Size & fit
Choose a size with more confidence.
How do I choose the right size?
Check the Size Guide before ordering. For the most reliable comparison, lay a T-shirt you already like flat and compare its width and length with the chart.
Do all tee options fit the same?
No. Gildan 2000, Bella+Canvas 3001, and Comfort Colors 1717 have different measurements and feels. Review the chart for the exact blank selected on the product page.
What size should I choose for a relaxed or oversized fit?
For a relaxed fit, consider one size larger. For an oversized fit, consider two sizes larger. Always compare the measurements before ordering.
Tee options
Classic, soft, and premium vintage blanks.
Can I choose the T-shirt blank?
Eligible products let you choose between available tee options before checkout. Options may include Gildan 2000, Bella+Canvas 3001, and Comfort Colors 1717.
Which option is best for a classic tee?
Gildan 2000 is the classic structured option. It is a practical choice for everyday graphic tees.
Which option feels the softest?
Bella+Canvas 3001 is the soft, modern, lightweight option. It works well for a cleaner fashion-style fit.
Which option has a premium vintage feel?
Comfort Colors 1717 is garment-dyed with a relaxed premium feel and a vintage-inspired look.
Why are certain sizes unavailable for some tee options?
Each blank has its own size range. For example, Gildan 2000 does not include XS, and Comfort Colors 1717 does not include XS or 5XL.
Returns & order issues
What to do when something is not right.
Can I return or exchange an item?
Return and exchange eligibility depends on the issue and order status. Review the Refund Policy page for the complete terms before ordering.
What if my item arrives damaged or incorrect?
Contact us with your order number and clear photos of the issue. We will review the case and help according to the store policy.
Can I cancel an order?
Contact us quickly with your order number. When production has not started, we will do our best to help. Cancellation may not be possible after production begins.
Offers & discounts
How promotions work during checkout.
How do I use a discount code?
Enter the code in the discount field during checkout. When your cart is eligible, the discount appears before payment.
How does Buy 2, Get 1 Free work?
Add eligible products to your cart and review the active promotion during checkout. The cart must meet the current offer conditions.
Can I combine multiple discounts?
Discount combinations depend on the active Shopify promotion settings. Some offers may not combine with other codes.
Care instructions
Help your tee and print stay looking better.
How should I wash my graphic tee?
- Wash inside out with similar colors.
- Use cold or warm water.
- Avoid harsh bleach.
- Tumble dry low or hang dry.
Can I iron directly over the print?
Avoid ironing directly on the graphic. When needed, turn the shirt inside out and use low heat.
How can I help the print last longer?
Wash the tee inside out, avoid high heat, and follow the care instructions. Gentle washing helps preserve both the fabric and the graphic.
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Compare your size
Review the measurements for Classic, Soft, and Premium Vintage tee options.
Open size guide →Track your order
Check the latest shipping update after your order has been handed to the carrier.
Track order →Contact support
Send your order number and a clear message when you need account-specific assistance.
Get help →Still need a hand?
Send us your order number, checkout email, and a clear description of the issue. We will help you review the next step.