Home/Return & Refund Policy
Stamp Shirts Returns

Returns,made clear.

This page explains how Stamp Shirts handles return requests, damaged items, incorrect orders, exchanges, and approved refunds for printed-on-demand graphic tees.

Return & Refund Policy Clear support for every request Contact us first so our team can review your order and explain the next step.
Damaged ItemSend clear photos
Contact FirstBefore sending a return
14-Day WindowContact us after delivery
Refund ReviewEligibility depends on the case
Contact Support First+Include Your Order NumberDo not send an item back before your request is reviewed and approved.
Printed After PurchaseEach graphic tee is made after the order is placed.
Case-by-Case ReviewEligibility depends on the issue and product condition.
Support Before ReturnContact us first so we can guide you correctly.
24–48 Business HoursOur team reviews support requests as quickly as possible.
01

Return policy overview

How Stamp Shirts handles return requests for printed-on-demand graphic tees.

Important: Stamp Shirts products are printed after an order is placed. Because each item is made for the customer, returns for incorrect size selection, color choice, buyer’s remorse, or preference changes may not be accepted unless required by applicable law or approved by support.

Return window

Contact us within 14 days of delivery if there is an issue with your order. Requests submitted after this window may not be eligible for review.

Item condition

If a return is approved, the item must be unworn, unwashed, unused, and in the condition received. We may ask for photos before approving a return, refund, exchange, or replacement.

Contact support first

Do not send an item back without contacting support first. We will review your request and explain the next step if your case is eligible.

02

What may be eligible?

Eligibility depends on the issue, order details, and product condition.

Damaged item

If your item arrives damaged, contact us with clear photos and your order number so we can review the issue.

Incorrect item

If the product, design, color, or size does not match your order, contact support for review.

Size selection

Returns for choosing the wrong size may not be accepted. Check the size guide carefully before ordering.

Preference changes

Buyer’s remorse or preference changes may not qualify because items are made after purchase.

We reserve the right to refuse requests involving wear, washing, damage after delivery, missing details, or cases that do not meet the policy requirements.
03

How to start a request

Follow these steps so our team can review your case efficiently.

01

Contact support

Send a message within 14 days of delivery and include your order number and checkout email.

02

Share the details

Explain the issue clearly. For damaged or incorrect items, attach clear photos of the product, print, label, and packaging when available.

03

Wait for review

Our support team will review your request and tell you the next step. Do not send anything back until approved.

04

Receive a resolution

If approved, the resolution may include a replacement, exchange, store credit, or refund depending on the case.

04

Refund timing

Approved refunds are normally returned to the original payment method.

Approved refunds

If your refund is approved, it will usually be processed back to the original payment method. Your bank or payment provider may need additional time to post the amount.

Shipping costs

Original shipping charges may be non-refundable unless the issue involved an approved damaged or incorrect item, or another verified order error.

Discounted orders

When an item was purchased with a discount or promotion, any approved refund is based on the final amount paid for that item.

05

Exchange requests

Exchange eligibility depends on product condition, the order issue, and current availability.

Size exchanges

Because products are printed after purchase, size exchanges may not be accepted unless approved by support. Check the size guide before ordering.

Damaged or incorrect items

If your item arrives damaged or incorrect, contact us with photos. If the case is approved, a replacement may be offered depending on the issue.

Availability

If a replacement is approved, the same product, design, color, size, or tee blank depends on current availability.

Return FAQ

Common return questions.

Quick answers about damaged items, incorrect orders, size selection, approval, and refund timing.

Can I return a shirt if I chose the wrong size?

Because items are printed after ordering, returns for choosing the wrong size may not be accepted. Please check the size guide before checkout.

What if my item arrives damaged?

Contact us within 14 days of delivery with your order number and clear photos. We will review the case according to this policy.

What if I receive the wrong item?

Contact support with your order number and photos of the item received. If the issue is verified, we will explain the available resolution.

Do I need approval before sending a return?

Yes. Contact support first and wait for instructions. Returns sent without approval may not be accepted.

How long does an approved refund take?

After the refund is processed, your payment provider may need additional time to post the amount to your account.

Need help with an order?

Contact Stamp Shirts support with your order number, checkout email, and clear photos when your item arrives damaged or incorrect.

Contact Support